FACHRUDDIN, Muhammad Rizky; QOMARI, Nurul; KHARISMAWATI, Ika. Pengaruh SOP, Kualitas Pelayanan Internet dan Kepercayaan Pelanggan terhadap Kepuasan Pelanggan di PT. Garnet Cabang Surabaya. Benchmark, [S. l.], v. 5, n. 1, p. 1–10, 2024. DOI: 10.46821/benchmark.v5i1.516. Disponível em: http://journal.febubhara-sby.org/benchmark/article/view/516. Acesso em: 27 dec. 2025.